Roof Cleaning Start Date

We are pleased to announce that your Board of Directors, at its meeting of June 22, 2020, approved a contract to clean the roofs as part of the Association’s periodic roof cleaning responsibilities.

The company chosen is Trafford Pressure Cleaning. They are a full-service pressure cleaning and painting company established in Naples in 1989. They will use a pressure cleaning method with a chlorine mix and with low psi.

We expect the cleaning to start on Monday, July 6, 2020, and be completed within five weeks, weather permitting.

The roofs to be cleaned are:

21700, 21708, 21716, 21732, 21748, 21749, 21752, 21756, 21759, 21767, 21772, 21773, 21776, 21788, 21789, 21809, 21819, 21824, 21835, 21836, 21840, 21856, 21860, 21864, 21872, 21888, 21892, 21896, 21924, 21925, 21929, 21940, 21944, 21952

If you are on the list and you are approved for a new roof before July 3rd, please let me know and we will remove your roof from the list.

If you are not on the list and your insurance claim gets declined before July 3rd, let me know and your roof will be added to the list.

Dikran Ohannessian

If you have an questions or comments contact Dikran at

Masters Board Meeting



DATE: June 22, 2020
TIME:  1:00 P.M.
PLACE:   Zoom Video Meeting
Email: to obtain Zoom login info


  • Call to Order                                                        BE
  • Determination of a Quorum                             BE
  • Proof of Notice                                                    DJ
  • Approval of Minutes   03/12 Org & 04/29        DJ                                  
  • Officers, Cambridge & Committee Reports
  •  Old Business  – Ad Hoc Committee update   BE
  •  Roof Cleaning Contract  – 2020  DO
  • Roof Cleaning  2021 and future                       DO
  •  Residents signed up-check “raise hand” on zoom
  • Next meeting
  • Adjournment BE

Introducing: Katy & Lanny Maness

 We are glad to announce our friends and Missouri neighbors Lanny and Katy Maness, and their new puppy Henry, have moved to the “Circle”

They are the new owners of 21917 Masters Circle (Pat and Patty Broesch’s former home.) They are settling into their new home for a couple of weeks before they return North until Fall.  

If you see them be sure to introduce yourself. We know they will be a great addition to our neighborhood and Pelican Sound.

Carol & Roger Roberts

Food Drive: Interfaith Food Pantry



DROP OFF:   21944 Masters Circle 

 TIME:            Between 10am and 4pm

ITEMS:     Non-perishable food

Look for the red balloons at Kathy Leonard’s house.


For every $1 donated, $8 worth of food can be purchased. CLICK HERE if you wish to Donate online instead.

Food items generally most needed:

  • Meals in a Box: Pasta, Rice & Soup Kits
  • Canned Meat: Ham and SPAM
  • Cooking oils : Olive Oil & Canola Oil (mild flavor)
  • Herbs: Oregano, Basil, Tarragon, Pepper, Rosemary, Thyme, Cinnamon, are good basics
  • Granola Bars
  • Whole Grain Cereal
  • Canned: Tuna, Salmon, Chicken
  • Crackers: Whole Grain
  • Fruit: Canned or Dried
  • Canned Vegetables
  • Rice & Pasta
  • Soup, Stew & Chili

Part of a Pelican Sound Foundation effort to recognize the food needs of our larger community.

List of Roofs to be Cleaned

The 32 roofs to be cleaned in 2020 as part of the Association’s periodic roof cleaning responsibilities, are:

21700, 21708, 21716, 21732, 21748, 21749, 21752, 21756, 21767, 21772, 21773, 21776, 21788, 21789, 21809, 21819, 21824, 21835, 21836, 21840, 21860, 21864, 21872, 21888, 21892, 21924, 21925, 21929, 21940, 21944 and 21952.

List revised: July 5, 2020

Secretary’s Notes – April 29th Board Meeting

Roof Cleaning & House Painting

The Board will proceed with 2020 roof cleaning and the Association will pay for the cleaning.

This year is unusual, with homes having new roofs, roofs in litigations and original roofs continuing to perform. Normally we would clean all roofs, but not all roofs need to be cleaned.

Our Declarations require us to clean all roofs. We will do so unless you notify us otherwise. You should have received the request asking you to acknowledge to have your roof cleaned or decline to have your roof cleaned in 2020.

The recent opinion survey showed interest in the community for residents to assume responsibility for their roof cleaning; The Board will discuss this issue at an upcoming meeting and may request a vote to make the change effective January 1, 2021.

Selection of a painting company will proceed within the next month. We will target the painting to start early January 2021. This will ensure the majority of residents are here while their homes are painted.

Shutters, housing and rails will not be painted under the Association contract. A Declaration change with a Notice for your approval will be sent in a few weeks. Note however, that homeowners may choose to paint at their own expense.


The Board approved hurricane shutters, housing and rails need only to blend with the house color and not need to match exactly. The word match was dropped from our guidelines to provide flexibility.

The Board also enhanced the Masters ARC Guidelines by requiring that: “Bird Feeders and Bird Baths are not allowed anywhere in the Masters. The feeding of wildlife is not allowed anywhere in the Masters.”


Our community has been privileged to have flags on display on key dates. This task has been undertaken by Rusty and Mary Demeules every year since our community began. We owe them a heartfelt thank you for the service they have given us all.

Days we display flags in the Masters:

Presidents Day:
3rd Monday in February
Memorial Day:
last Monday in May
Flag Day: June 14
Independence Day: July 4th
Labor Day:
1st Monday in September
Veterans Day:
November 11th
Flags are placed at each mailbox on Memorial Day and Veterans Day. For the balance of days, flags are placed at the Masters front entrance only.

How to use the ‘raise hand’ feature in Zoom

When you use Zoom to participate in a remote meeting, using the “Raise Hand” function is the best way to ensure you have your say without having to interrupt the meeting mid-flow. 

It simply puts a little hand icon beside your username and lets the meeting’s managers know you have a question, input, or otherwise need some attention when possible.

Here’s how to raise your hand in Zoom.

1. During a meeting, click on the icon labeled “Participants” at the bottom center of your PC or Mac screen. 

2. At the bottom of the window on the right side of the screen, click the button labeled “Raise Hand.” (If you are in full-screen mode, the participant window should appear as a floating box.)

Your digital hand is now raised. Lower it by clicking the same button, now labeled “Lower Hand.”

The same method can be used to raise your hand in a Zoom meeting on a mobile device, simply tap “Raise Hand” at the bottom left corner of the screen. The hand icon will turn blue and the text below it will switch to say “Lower Hand” while your hand is raised.

Here is a video that someone made to give the same instructions:

Roof Cleaning & House Painting Survey

Your feedback is important for Board considerations         

The Board is considering changes to the Masters Declarations that if approved by two-thirds of the voting members, will result in owners taking responsibility for the cleaning of their house roofs from the Association, and painting of the exterior of the houses to exclude hurricane shutter housing and rails.

Roof Cleaning

The Board is considering changes to the roof cleaning practices as it has become apparent that the existing Declarations, while it served our Association well in the past, needs to be amended in light of the impact from Hurricane Irma and the introduction of new cleaning techniques.

Since Hurricane Irma, we have seen just under a third of the houses in our community have new roofs approved and many are installed. Just under a third of the roofs have their original roof tiles that continue to perform well. For the balance of houses, the owners have open claims with their insurance company that have not been resolved.

Our existing Declarations require us to clean all roofs. Under the current circumstances, the new roofs do not need cleaning and it is not appropriate to clean roofs for houses with open insurance claims. The Board considered only cleaning roofs with the original tiles and providing the owners not having their roofs cleaned with equivalent refunds. Regrettably, under our Declarations refunds are not permitted to some, while others receive services.

We could have cleaned the roofs with original tiles and not provide any refunds, however, it was felt that two thirds of owners paying for roof cleaning for the other third is not appropriate.

The use of chemical treatments for cleaning roofs has increased in general as has interest in our community to offer this technique as an option to roof cleaning. The Board investigated and concluded that it is a viable service, unfortunately, the treatment is not considered cleaning and therefore not part of our mandate as articulated in our Declarations.

The challenge we face is not only for this year but every year moving forward. Owners want choice of techniques to clean their roofs and we cannot ignore any future impact from hurricanes.

The implications are if the existing Declarations continue in effect, every time we clean roofs, a segment of our owners will not benefit from the basic cleaning services, and assessments would still be required from all members. In effect, the segment not wanting to have their roofs cleaned by the current technique, would subsidize the cost of roof cleaning for the rest of the members in the community.

The Board feels that these are compelling reasons to change our Declarations for roof cleaning.


The Board is considering changes to align our Declaration with past painting practices.

The existing Declarations state that the “exterior” of a lot be painted and be paid for by the Association. It does not define or limit “exterior” which would require all the exterior of a house to be painted and paid for by the Association. The Association has not in the past painted shutter housing and rails and the Board believes this practice should continue. The reasons are that the cost for painting shutter housing and rails would be high and not all houses have shutters and those that do differ in the number of shutters.


The Board would like to hear from members if they will support these changes. This does not replace the need for a member vote should the Board ultimately decide to proceed with the proposed changes.

A survey will be sent out asking your feedback on whether you support:

  1. An amendment to our Declaration to shift roof cleaning responsibilities from the Association to each individual homeowner.
  2. Excluding the painting of the hurricane shutter housing and rails.

Responses will be kept confidential, only aggregate totals for each survey question will be provided to the Board of Directors. We want to stress confidentiality as the voting process will need your house number for verification purposes.

The survey will be sent April 24 via blast email, with a link to the survey form for your completion by 5:30 pm on Monday, April 27, 2020. This will allow the Board to make a more informed decision at its upcoming meeting.

Questions and Answers

To help the reader better understand the changes under consideration, the following questions and answers have been provided.

Roof Cleaning

  • Roofs with original tiles where an insurance claim has not been filed 

Q1 – What do I have to do if the changes to the Declarations are approved?

A – We are in discussions with Cambridge Property Management to use their services for arranging roof cleaners for our houses. We have two quotes from roof cleaners for cleaning 30 or more roofs for the same unit cost.

When we are ready roll it out, all you have to do is confirm interest and send a check to Cambridge. They provide economy of scale but no liability of choice of vendor, which is standard procedure in other HOAs. We are still working on the details.

If you wish, you may also make your own arrangements with a roof cleaning company of your choice.

Q2 – By when do the roofs have to be cleaned?

A – They should be cleaned by October 2020. The paint company has advised us that roofs need to be cleaned 90 days in advance of painting. In January, we can start painting the house not having their roofs cleaned and in February start painting the houses that have had their roofs cleaned.

Q3 – Will PS ARC send me a noncompliance letter if the roofs are not cleaned by the end of October?

A – Our Association President will discuss our situation with the Chair of the PS ARC and we expect that they will be supportive.

  • Roofs where there is an open insurance claim

Q4 – What should I do if the changes to the Declaration are approved?

A – Nothing is required until the status of your claim is settled. If approved, you will get a new roof and then you will have to decide which technique (mindful of your roof warranty) and the company you will use to keep your roof clean. In the future, we’ll look at other Cambridge group purchase plans for roof cleaning. Cambridge provides economy of scale but no liability of choice of vendor, which is standard procedure in other HOAs.

Q5 – What happens if my claim is declined?

A – If declined, you will need to get your roof cleaned. If the claim decision is made within the 90 days of the planned date for painting, then it might be best to wait until after painting to clean your roof as the paint company recommends not to clean roofs within 90 days of the start of painting.

  • New Roofs

Q6 – What should I do if the changes to the Declaration are approved?

A – You need to decide which technique (mindful of your roof warranty) and company you will use to keep your roof clean. You must make sure you don’t apply any treatment within the 90 days of the planned date for painting of your house. In the future, we’ll look at other Cambridge group purchase plans for roof cleaning. Cambridge provides economy of scale but no liability of choice of vendor, which is standard procedure in other HOAs.

  • All situations

Q7 – Will all members get a refund from the Paint and Roof Cleaning reserve for the changes in roof cleaning responsibilities?

A – Yes, we are looking to return to each member part of the Paint and Cleaning reserve representing the roof cleaning portion. The Board needs to verify that it can be done. If not, the funds will remain in the reserve for future painting needs.

Q8 – Will the Association still be involved in roof cleaning?

A – The PS ARC Guidelines state that: “Individual homeowners and condominium associations must maintain clean roofs as needed, but in no case will ARC require roof cleaning within three years of the last cleaning. Owners and associations must document the last cleaning, if requested to clean their roof(s).”

This will continue to apply, and our Association will set up procedures to facilitate compliance. As well, if a chemical treatment is used, the SDS sheet and EPA registration number will be required to be recorded by the Association.


Q9 – If the Declarations are changed, the only thing outside our houses not painted will be the hurricane housing and rails. Will we be given the option at our cost to have the hurricane housing and rails painted by the Association selected painting company?

A – Yes, assuming the chosen painting company provides such service.

Q10 – When will house painting start and when will it to be wrapped up?

A – The planned start date is January 2021 and be finished by the of end of April.

Q11 – Will we be able to choose the warranty period of the paint on our house?

A – The Board will make the decision as we need one quality of paint to be applied throughout the community.

last update: 4/24/2020 9:57 AM